Shipping & Returns
Due to the increasing complexities and limitations of shipping tea, which is considered a food item, to international destinations, Shamanic Teas only ship orders to addresses within the United States and Canada.
All orders include tracking, which will be sent automatically to the billing email address.
We offer a wide variety of shipping options. To make things simple, this is the shipping cost for orders to the Continental United States, which don't need Express service or other special handling.
5-7 days -Free shipping
3 Days - $5.75 Flat Rate shipping
Next Day Shipping - $10.00 Flat Rate Shipping.
The price of Gift Certificates and Shamanic Teas are not included in the order total when calculating shipping. Shipping rates are based on the order total before coupons.
Shipping to Canada
We do ship orders to Canada, however the cost won't be automatically calculated when the order is placed. We will contact you by email after your order is placed with the shipping cost for your approval. Please note that postal shipping to Canada has gotten rather expensive, especially for small packages. The minimum charge to ship an order to Canada is $15.
Return & Exchange Policy
You can return any tea product, with the exception of speciality blends, purchased on ShamanicTeas.com within 3 days of original purchase.
If you have any other questions regarding your exchange, please contact us anytime at firstname.lastname@example.org.
Gift orders are eligible for store credit only. At this time, we cannot accept returns for items purchased from a retailer other than ShamanicTeas.com.